UXLibs8 – speaker and workshop leader biographies

Speakers

ELIF TINAZTEPE (Keynote 1)
Elif Tinaztepe is Principal of Schmidt Hammer Lassen Architects to which she brought years of international experience working in London and Los Angeles when she joined in 2005. She applies her distinctive design sense to cultural, civic, and higher education projects, while also leading the firm’s library specialist work, a typology for which the company is best known. Her thoughtful, analytical approach to design, coupled with her passion for client collaboration and the transformative power of architecture, has led to a timeless body of work that spans continents and character.
Elif is the embodiment of the practice’s profoundly empathetic and humane approach to design. She cares deeply about each project and ‘walking in the shoes of the users’, and has spearheaded many benchmark library and cultural projects around the globe, from Denmark’s largest public library, Dokk1, to the State Library Victoria in Australia and Tūranga in Christchurch, New Zealand.
She does not categorise herself as specialised in libraries, rather experienced in the design of spaces for inspiration, study, learning, and engagement: ‘it all builds on experience from working on spaces that foster a connection.’

CASSINI NAZIR (Keynote 2)
Cassini Nazir is a designer of conversations, curricula, and interfaces. He is an Assistant Professor in the College of Visual Arts and Design at the University of North Texas, where he teaches classes in interaction design.
His research explores how curiosity can be meaningfully infused into design processes. Because curiosity is linguistically rooted in the notion of care, he explores ways that designers can also extend care to those for whom they build as well as that which they choose to build.
In spring 2020, he was Designer-in-Residence for the SMU Masters in Design and Innovation (MADI) program. Prior to joining UNT, Cassini taught at The University of Texas at Dallas for 10 years, where he directed two research labs. He was founding director of the Arts and Technology Usability Lab, which fosters collaborative research with community partners and offers experiential learning to students. He was also Director of Design for the ArtSciLab, a transdisciplinary research lab helping the arts, science, and technology communities by pursuing initiatives of societal urgency and cultural timeliness. His academic projects include collaborations with art historians, astronauts, biochemists, brain scientists, futurists, materials scientists, new media artists, and a university press. He has worked with industry partners such as Toyota, Intuit, Sabre, DFW Airport, and projekt202.

CLODAGH REID (Plenary 1)
Clodagh received a BTech. (Ed.) in Materials and Engineering Technology from the University of Limerick, Ireland, in 2017. She completed her PhD in Engineering Education at the Technological University of the Shannon (TUS), Ireland, in 2022 focusing on the role of spatial skills in problem solving. Following her PhD studies, Clodagh engaged in Postdoctoral research through TUS and the University of Cincinnati, Ohio further exploring spatial visualisation and cognition in problem solving.
Clodagh currently works as an Assistant Lecturer in Technology Education at TUS and co-ordinates the STEM in Action outreach initiative which includes using LEGO® robotics to deliver integrated STEM education experiences to schools across five counties in the Midlands region of Ireland.

LOYCE B. WITHERSPOON (Plenary 2)
Loyce is a context seeker, with a deeply curious mind.
Having started her career at the United Nations & related non-profits working on gender and bridging the digital divide, she has pivoted to join the tech world.
Years later, her sweet spot lies in the intersection of empathy, relationship building, and centering the needs of underserved communities. Connecting the dots between community building and user research, building inclusive experiences, products and services is her ikigai.

IMRAN AFZAL (Plenary 3)
Imran is a Principal Designer at Co-op with 16 years of experience with design, product and delivery. He has spoken at events such as UX London, Converge, GDS Day and many others.
He has designed a range of digital products and led multidisciplinary teams to deliver business value. He is a facilitator of research, workshops and collaborative design. His diverse set of skills stretch from hands on design to vision setting for teams. He has developed user-centered design from the ground up at different organisations. He has grown several design teams, mentoring designers from junior to senior levels.
At Co-op, Imran is part of the Food CX leadership team, and leads the interaction design discipline. He spends a lot of time designing and facilitating workshops, and coaching designers.

ANDY PRIESTNER (Opening Address & Pre-Conference Workshop)
A former librarian at both Oxford and Cambridge University, Andy is now a full-time freelancer in UX research and design who works with academic and public libraries all over the world, helping them to embed user experience methodologies.
He is the author of ‘A Handbook of User Experience Research & Design in Libraries’ and the creator of UX in Libraries, which he has organised and chaired since its inception in 2015.
Andy has recently led UX consultancies in Sweden and New Zealand, and UX training courses in Netherlands, Northern Ireland, Switzerland and Australia.
He is passionate about ‘the accessibility and power of UX Research & Design and how it can make libraries more relevant and valuable to their users.’


Workshop leaders

BOB LIU
Bob Liu is the User Experience Strategist at the University of Arizona Libraries in Tucson, Arizona, USA. He manages a team that designs the libraries’ websites, services, and spaces and conducts UX research with library users. He also runs and co-authors The UX Cookbook (https://theuxcookbook.com), a free and open collection of DIY UX guides. With over seven years of experience designing higher education and government websites, Bob believes that UX in the public sector can be low-cost, collaborative, and versatile. You can browse his work at https://liu.design.

ANITA BENKO
Anita has an academic background in consumer behaviour and psychology from Newcastle and Durham University, which introduced her to the wonderful world of UX. Currently, she is the Head of Strategy and UX at Holition, a creative innovation agency working with digital innovations across luxury, retail, and art sectors. Creativity, thinking about new problems, challenges, and solutions for these emerging technologies is at the heart of what they do. Therefore, a big part of her job is looking for new frameworks and methodologies to continue inspiring their team and creating an environment where they enjoy working together and feel comfortable sharing new ideas. Her focus on integrating games into the design process is very much aligned with the vision to not only deepen their UX thinking but also foster a sense of empathy, connection, and ‘fun’ in the work environment.

CARL BARROW
to follow

HEATHER CRIBBS & DANIELLE DAUGHERTY
Heather Cribbs joined Robert E. Kennedy Library at California Polytechnic State University as a tenure track faculty member and Systems Librarian in the fall of 2020. She previously held a similar role as Systems & Electronic Resource Management Coordinator at CSU Bakersfield. She holds a B.S. in Biochemistry from UC Santa Barbara and a M.L.I.S. from San Jose State University. Recently, she collaborated with CSU colleagues to explore searching behavior within the Primo VE discovery layer (branded as OneSearch) in an article To Pre-filter, or Not to Pre-filter, That Is the Query: A Multi-Campus Big Data Studyhttps://journals.sagepub.com/doi/10.1177/09610006221124609. She lives in Morro Bay, California.

Danielle Daugherty accepted a tenure-track faculty position as the Digital Initiatives and Engagement Librarian for the Robert E. Kennedy Library at California Polytechnic State University, San Luis Obispo. She earned her M.L.I.S. from San Jose State University in December 2023. She holds a B.A. in History with a minor in Graphic Communication from Cal Poly, San Luis Obispo. Last year, she presented her research, Learn by Doing: Website UX Research for Academic Libraries, at the national conference Designing for Digital (D4D), in Austin, Texas and received the D4D Student Registration Award. She lives in Los Osos, California.

JOSHUA J. HERTER
Josh is the User Experience & Assessment Librarian at the University of Winnipeg ‘UWinnipeg’ Library where he is the lead for user research and data reporting. Professionally, he does research, writes, and presents on topics like UX, data visualization, and strategic reporting. Unprofessionally, he writes about video games while fearing it will one day turn into something professional.

MARJANNE GOOSSENS
Marjanne Goossens has a formal education in coaching and teaching, specialises in talent development. She has been working at Wageningen University and Research as a UX practitioner for the last four years. Together with two UX colleagues of other Dutch universities she runs the Dutch UX community for public research universities. In her spare time she is an international gymnastics judge and loves to listen (and sing when no one is around) to music.

UXLibs8 – sponsors

A huge thank you to this year’s corporate sponsors without whom UXLibs8 could not take place. Please click on their logo below to visit their website.


SILVER

EBSCO has partnered with libraries for more than 70 years by providing quality research content, powerful search technologies and intuitive delivery platforms. We innovate through research and relationships, and we learn from customers and their users. Because our goals are those of our customers, we enable the greatest value in our services. We offer technologies that make workflows easier for all.

UXLibs8 – Sponsored places

We are aware that the cost of our conference might be out of reach for library staff working in public libraries and further education. This year we are once again offering 2 sponsored delegate places in recognition of this fact. As an organisation that also actively seeks to support diversity, we are also offering an additional sponsored place to a BME delegate (from any sort of library) who otherwise could not attend.

What do the places cover?
Each sponsored place covers attendance at both the full conference and the pre-conference workshop, but does not include accommodation and travel.

How to apply
Please send an email to admin@uxlib.org titled ‘Sponsored place application’ or ‘Sponsored place application – BME’ by Friday 29 March 2024.
In the body of the email detail in 300 words or less why you wish to attend the conference and also how you hope to put your learning into action afterwards.

When will I hear if I have a place?
We will email the successful applicant(s) by 12 April 2024.

If you have any questions about sponsored places please email Andy Priestner.

UXLibs8 Cancellation Policy

In the unfortunate event that you can no longer attend the conference and need to cancel your place, please be aware of the following important dates:

  • If we receive your cancellation by Tuesday 14 May 2024, you will receive a full refund.*
  • If you cancel from 15-28 May 2024, you will receive a 50% refund.
  • If you cancel from Wednesday 29 May 2024 (inclusive) onwards you will not receive a refund.
  • If you do not contact us to cancel your place before 29 May 2024 then the invoice will stand in full.

* We regret that any bank/payment charges incurred by UX in Libraries cannot be refunded.

If you are cancelling under exceptional circumstances you may be entitled to a full refund – please contact us to discuss.

NOTE: In most cases it will be possible for you to simply send a replacement delegate if you yourself cannot attend – please let us know as soon as possible if this is the case.

Photo journey from Falmer Station to Jubilee Building

Leaving Falmer station:

Falmer station to subway (to go under A27):

Through subway:

From pedestrian crossing to Falmer House:

Under Falmer house:

Falmer House to Library Square:

Library square to Shawcross building:

Past Shawcross building:

Shawcross to Bramber:

Bramber to Jubilee (accessible route just to the right of the steps):

Jubilee building – you’ve arrived!

UXLibs7 – sponsors

A huge thank you to this year’s corporate sponsors without whom UXLibs7 could not take place. Please click on the logos below to visit their websites.

Our sponsors are: GOLD – Innovative Interfaces; SILVER – EBSCO.


GOLD

Innovation is in our name, our heritage, and our future.
While we have the advantage of nearly 40 years of software development and advancements, we recognize we cannot rest on our laurels. So we have restored our commitment to redefining the standards of library automation and discovery.
Since 1978, we have routinely introduced new technology to the library industry. The lessons we’ve learned, the ways we’ve grown and expanded, and the tenets we stand by have made us the leader in library management solutions.
We’ve assembled a world-class team of experts in business operations, modern technology, and library science. Together, we understand the unique demands librarians experience, as well as how to meet the expectations of the modern consumer. This amalgamation of insight and talent can be found only at Innovative.

SILVER

EBSCO has partnered with libraries for more than 70 years by providing quality research content, powerful search technologies and intuitive delivery platforms. We innovate through research and relationships, and we learn from customers and their users. Because our goals are those of our customers, we enable the greatest value in our services. We offer technologies that make workflows easier for all.

UXLibs7 – Paper presenters

In addition to our keynote, plenary and workshop speakers we are delighted to announce our talented paper presenters, who were selected via a blind review process back in February. Find out who they are and what they will be presenting on below…


Left to right: Eleanor Ferguson (UK), Ingela Wahlgren (Sweden), Alison Sharman (UK), Kathryn Sullivan (UK), Gunvor Bjerkelund Røkke (Norway), Maria Sindre (Norway).

ELEANOR FERGUSON
University of Sussex, UK
Paper: ‘What are the library vibes?’ Investigation, collaboration, and co-creation at the University of Sussex
Abstract: ‘I go to the library for the vibes…’ This tantalising statement came from a student during my extensive UX work to feed into the design brief of a brand new Library Pavilion building on campus, and I’ve been investigating ‘the library vibes’ ever since.
The Library Pavilion will offer flexible, accessible, and inclusive study space for the whole student community, and student input has been embedded in the process from the start. It will be staffed by students, creating a sense of community and ownership. Students will be directly involved in co-creating the service design.
While the physical collections will remain in the existing library, the new building must be clearly defined as a library space. How do we do that? How can we recreate the ‘library vibes’ in a new building without any books in it?

INGELA WAHLGREN
SLU University, Sweden
Paper: “From problem to prototype” – using a service design course to bridge gaps within a university
Abstract: The SLU University Library has developed and successfully run a service design course, aimed at all staff at the university. The goals were to raise awareness of the benefits of service design and user-centred methods for development, as well as bringing together colleagues from different parts of the university. If you attend Ingela’s presentation you will hear all about the benefits and challenges of creating a course meant to facilitate university-wide collaboration, as well as practical tips and tricks for creating an online service design course.

ALISON SHARMAN & KATHRYN SULLIVAN
University of Huddersfield / University of Manchester, UK
Paper: Stronger together: building a UX community of practice
Abstract: Librarians from a network of academic institutions have formed a UX community of practice and meet to share research, ideas and experiences.  They engage in research at their respective institutions on a common theme, sharing the methodology and results on Teams so they can learn from each other.  A Creative Commons learning resource is being produced to share with other libraries.  Attend this session to find out how the group was established, the training organised to get people up to speed, the UX research done so far, the online tools created and the benefits and challenges of working together.

GUNVOR BJERKELUND RØKKE & MARIA SINDRE
Norwegian University of Technology and Science / Norsk Helsenett (ICT in health care), Norway
Paper: From invisible to popular: how we increased attendance to a library course by 692%
Abstract: In 2021, the number of attendants at our workshop series “Kickstart Your Thesis” decreased. We had to do something. With feedback from our colleagues, we improved how the project group was organised. This changed how we collaborated internally and with other university departments. Who was our target audience and how could we reach them? Through surveys and semi-structured interviews, we developed target audiences, personas, and a user journey. Observing user behaviour through insights and statistics, we tailored web content and social media posts. And boy, did our efforts pay off! We increased the number of attendants by 692 % in one year! (It’s amazing, we know! Thanks for the applause. We love you too. No, you hang up the phone first.)


Left to right: Kerry Murray (UK), Amanda Kraft (USA), Gopal Dutta (UK), Marjanne Goossens (Netherlands), Larissa Tijsterman (Netherlands), Elizabeth Tilley (UK).

KERRY MURRAY
Norfolk County Council, UK
Paper: Connections in coastal communities: a new era for public libraries
Abstract: Norfolk County Council are reimagining libraries for the future as high street anchors and thriving Community Hubs. Collaboration with local communities and engaging at every step of the journey is vital to the success of these major projects in Great Yarmouth and Kings Lynn over the coming years.
This presentation will share information on Norfolk’s engagement programme which continues to help shape the purpose and design of the new Hubs. During this session, NCC are keen to share our experience so far, and to learn of approaches used elsewhere to develop our programme of community involvement further.

AMANDA KRAFT
College of Charleston, USA
Paper: An advisory board by any other name: embedding UX and cultivating engagement through a user working group turned homegrown student organization
Abstract: Following advice offered in Library Service Design (Marquez & Downey, 2016) my library painstakingly grew a student user working group (UWG) in early 2019 under the banner of an advisory board long since abandoned by former administration. In late 2021, the participating students worked tirelessly to become an official, student government-sanctioned club/organization. This paper will highlight some of the pros, cons, and emerging best practices for connection and collaboration with student organizations, specifically examining the ways in which an abandoned advisory board turned UWG turned student organization has provided opportunities for library-led UX research, participatory design, and peer learning.

GOPAL DUTTA
Manchester Metropolitan University, UK
Paper: “We don’t start with Library”: students interviewing students about using the Library website
Abstract: This paper covers two UX projects conducted at Manchester Metropolitan University Library in 2021 and 2022. Students were recruited to lead the projects. They designed questions and testing processes, with training and guidance from Library staff.
Different pages on the Library website were tested for their effectiveness at satisfying user tasks. Video interviews were used to gather the data. Students also analysed results and presented these to Library staff.
The research revealed that many students do not start their search for information on Library webpages, find them confusing and do not make use of guidance. Students also requested more personalisation.

MARJANNE GOOSSENS & LARISSA TIJSTERMAN
Wageningen University & Research / University of Amsterdam, Netherlands
Paper: The Dutch University Libraries (UB) UX Community FKA UXLib-NL
Abstract: A UX Community can contribute to your UX efforts. Collaboration, connecting with fellow UX practitioners, getting inspired and sharing knowledge on UX are the driving force. In the Netherlands we organise UX Community days for public research universities and send out newsletters. Our joined efforts have already emerged following these days and newsletters. In this presentation we will combine theory and practice on communities, share some best practices and discuss how a community can contribute to your own UX efforts. Are you ready for the next step? Are you ready for some co-creation within UX?

ELIZABETH TILLEY
University of Cambridge, UK
Paper: How to make a grand entrance
Abstract: Grand entrances can be wonderful. They can also be intimidating and difficult for users to navigate. They are likely to be part of buildings which are also grand and where change is often exceptionally difficult to bring about. Using small-scale UX methodology can inform us about the specific problem areas in the entrance; critical to success is the collaborative nature of work like this which necessitates extraordinary layers of additional communication and needs a team working in the space which is 100% behind the user research – contributing ideas, managing the research, and discussing outcomes.


Left to right: Anna-Lena Kleinert (UK), Eve Jamieson (UK), Nia Ellis (UK), Jim Foster (UK), Emelie Uggla Waldenström (Sweden), Johanna Palm (Sweden). 

ANNA-LENA KLEINERT & EVE JAMIESON
King’s College London, UK
Paper: The long and winding road? Inclusion in UX data and recruitment
Abstract: Do our UX and co-creation projects include a diverse range of voices? Perhaps not, as anecdotal data suggested to library staff at King’s College London. We realised we had no evidence either way, no means of putting the results of our qualitative research into demographic context. How can we develop services, collections and spaces that meet the needs of our users when we’re potentially only listening to a privileged few? We’d like to share our journey so far towards addressing this crucial insight gap, and how collaborating with colleagues and students across King’s has helped us overcome obstacles along the way.

NIA ELLIS & JIM FOSTER
Aberystwyth University, UK
Paper: Embedding collaboration into improving the student library experience
Abstract: During 2022-2023, Information Services at Aberystwyth University are trialling a new approach to improving the user experience in all aspects of our services, by embedding collaboration and a ‘students as partners’ approach to our work. Jim Foster, an Information Studies student, and Nia Ellis, a member of the library staff, will discuss their experience of working together and the benefits of a collaborative approach. They will also be discussing how having a structure of 3 sample weeks a year provides the impetus for planning more focussed UX activities and has raised the profile of UX work within the department.

EMELIE UGGLA WALDENSTRÖM & JOHANNA PALM
Linnaeus University, Sweden
Paper: Friends with benefits – creating strategic alliances and pushing collaborative boundaries at Linnaeus University
Abstract: A new library with unconventional workflows around the information desk brought the need for a tool to explore this new approach. By requiring all staff to log all library-related queries, regardless of the medium, it was possible to identify areas that required UX research. This long-term collection of user-related data, in combination with UX tools, enabled the creation of new workflows, better guidance, and ultimately student autonomy.
Additionally, the UX team posted a contact ad on the intranet and allied with staff from other departments jointly exploring wayfinding, enhancing the library website, and establishing collaborative structures for UX learning.


Left to right: Joshua Herter (Canada), Hannah Jones (USA), Michael Aguilar (USA), Sharesly Rodriguez (USA), Jelena Rajic (Serbia).

JOSHUA J. HERTER
University of Winnipeg, Canada
Paper: We’re the problem: mapping our way out of printing purgatory
Abstract: This is the tale of how an unrelated behavioural mapping exercise revealed some uncomfortable truths about our library’s role in the student experience, and the journey we’ve embarked upon since; how we doubled down to discover the many ways our service design exacerbated student printing troubles, and the iterative UX methodology we’ve used to build empathy, reimagine service points, and chart a course out of this mess.

HANNAH JONES
University of Illinois Urbana-Champaign, USA
Paper: When you wish upon a stall: toilet facilities as a factor in library satisfaction among trans and gender nonconforming users
Abstract: When basic bodily functions aren’t being accommodated, it’s impossible to feel fully welcome in a facility. The availability and accessibility of bathrooms is particularly important for trans and gender nonconforming (TGNC) users, many of whom face discrimination and prejudice as they meet their most basic human needs. By directly involving TGNC users in identifying areas for improvement, we can make the library a more accessible, inclusive, and welcoming space. This presentation will cover methods for conducting a UX project focused on bathroom satisfaction, information on specific needs identified by users, recommendations for advancing inclusive facilities, and consideration for potential pushback.

MICHAEL AGUILAR & SHARESLY RODRIGUEZ (co-author: Laurel Eby)
San José State University, USA
Paper: Supporting critical UX at a large diverse university
Abstract: This session will provide attendees with information and tools related to the creation and maintenance of library-wide systems to support user advocacy.
Drawing from design justice and critical information science, it will specifically discuss the creation of two initiatives designed to support user advocacy at the San José State University Library (SJSU) in California. The presentation will additionally provide fellow library workers and UX professionals with insights into how these initiatives have been used at SJSU to learn directly from users and embed their voices in decision-making processes, thus challenging historical top-down approaches.

JELENA RAJIC
Jagodina Public Library, Serbia
Paper: The experience of non-users and ex-users of the Jagodina Public Library – sparking interest in the Library
Abstract: The Jagodina Public Library reached out to its ex-users and non-users and carried out user interviews for UX research.  The majority of the respondents (66%) were non-users, while 34% were ex-users.  Also, the majority of the respondents were between the age of 18-30 (41%) while there were 35% over 60.  After conducting the UX research, the Library established a partnership with a private non-formal learning institution and started a pilot project “Free online courses” to encourage the younger population to join the Library. There were 90% more enrolled members in December 2022 than at the same period in the previous year.


Left to right: Astrid Sømhovd (Norway), Nicholas Heavey (UK), SuHui Ho (USA), Kelly Henderson (USA).

ASTRID SØMHOVD
University of Bergen, Norway
Paper: Inclusive library design – how can we do better?
Abstract: Reviewing two renovation projects at the University Library, U. of Bergen, I became curious about policies and practices concerning inclusivity and accessibility in the university’s learning environments. After learning about formal policies and regulations I realised that inclusivity becomes a financial (and) priority issue for many renovation projects. I’m gathering information broadly from my own organisation’s work with inclusivity and accessibility, and from advocacy groups, with the aim to sketch out a framework for low-tech and low-cost approaches to inclusive design and development of the libraries’ learning environments. The libraries are popular with the students, and I believe inclusivity is an obvious part of our responsibility to our users.

NICHOLAS HEAVEY
University of Sussex, UK
Paper: Co-designing and re-imagining library services: a librarian’s tale
Abstract: This presentation will share experiences working with the student connector programme to develop library services. Project one asked students to look at library spaces: focussing on three user journeys and developing these into service blueprints with staff at our annual conference. Project two focussed on the library induction: students reflected on their own experiences of starting university and conducted surveys of their peers and created an online induction. Project three looked at improving our digital skills support by working alongside students to develop student-centred content.  Delegates will gain insights in running collaborative projects with students to develop library services.

SUHUI HO
University of California, San Diego, USA
Paper: Collaborating with a team of student volunteers on UX projects: how to shoot two birds with one stone
Abstract: Working with students on UX projects shoots two birds with one stone: we tapped into their creativity and energy while at the same time their perspectives as users.  UC San Diego has a rich design community with many students eager to gain experience in real-world UX design work. I will discuss our experience recruiting, mentoring, and collaborating with UX student volunteers on a 6-month library web project, which included vigorous user research, comparative studies, user flow analysis, co-design, prototyping and presentation to stakeholders. As UX matures, many university classes in human-computer interaction, design, computer science, and business contain UX components. You will be surprised to find many volunteers who are interested in gaining real-world UX experience.

KELLY HENDERSON
DC Grassroots Readers, Washington DC, USA
Paper: Sharing the love of reading from park bench to park bench: the story of an external collaboration focused on enabling readers to connect in public spaces
Abstract: DC Grassroots Readers is a new initiative based in Washington DC that was developed through a collaboration between a local resident and the local library. The initiative helps encourage people who enjoy reading in public green spaces to connect about their shared love of reading. 
This collaboration involved engaging in community and library events for outreach and included user testing of the flier and bookmark. Drawing on inspiration from the placemaking movement, this initiative extends the reach and scope of how the library can connect with the public and play an important role in supporting community building in public spaces.

UXLibs7 – Useful Information

VENUES

Conference venue: Jubilee Building, University of Sussex, Falmer, Brighton, BN1 9SN. Tel: +44 (0)1273 678678. Downloadable Campus Map.

Social evening (Tuesday 6 June) venue: Horatio’s Bar, Brighton Palace Pier, Madeira Drive, Brighton, BN2 1TW. Tel: +44 (0)1273 609361

Gala dinner (Wednesday 7 June) venue: The Old Ship Hotel, Kings Road, Brighton, BN1 1NR. Tel: +44 (0)1273329001

Below is a map showing the locations of the venues:

And if you want to find out more about what Brighton has to offer, then the VisitBrighton website is a good place to start.


ACCOMMODATION

This year, the conference venue is a short journey away from the city centre by train (10 minutes to Falmer station) or bus (25 minutes), so we suggest staying in Brighton centre/seafront area so that you’ll have easy access to transport links and the evening social/gala dinner venues, and of course an opportunity to go to the beach!

A range of hotels/B&Bs in Brighton are available to book at preferential rates via our dedicated accommodation booking page (available until 30th May), provided by the lovely people at VisitBrighton.

Additionally, there is a centrally located Premier Inn and a Travelodge (both budget hotel brands of a good standard).

You can also search for other places to stay using sites such as booking.com.


TRAVEL TO BRIGHTON

There is lots of useful info about getting to Brighton here: https://www.visitbrighton.com/plan-your-visit/visitor-information/travel-information/getting-here.

The closest airport is London Gatwick, from where there are frequent trains to Brighton taking 30 mins, or the journey time by car is 45 mins.


DATES / START AND FINISH TIMES

We begin with the optional pre-conference workshop (9.00am to 12.30pm) on Tuesday 6 June, followed by the main conference which begins at 1.30pm. The conference will finish on Thursday 8 June at approximately 4.30pm.

You can also download the Provisional Programme.


JOINING INSTRUCTIONS FOR DELEGATES

If you have booked a place, you should have received detailed joining instructions via email on 25 May.

You can also download the instructions here:

Joining instructions for pre-conference workshop delegates (including details of the main conference)

Joining instructions for delegates attending the main conference only


Questions?
If you have any questions about any of the above please contact Marisa who will be happy to help.

UXLibs7 – Sponsored places

We are aware that the cost of our conference might be out of reach for library staff working in public libraries and further education. This year we are once again offering 2 sponsored delegate places in recognition of this fact. As an organisation that also actively seeks to support diversity, we are also offering an additional sponsored place to a BME delegate (from any sort of library) who otherwise could not attend.

What do the places cover?
The sponsored places cover attendance at both the full conference and the pre-conference workshop, but excludes accommodation and travel.

How to apply
Please send an email to admin@uxlib.org titled ‘Sponsored place application’ or ‘Sponsored place application – BME’ by Friday 31 March 2023.
In the body of the email detail in 300 words or less why you wish to attend the conference and also how you hope to put your learning into action afterwards.

When will I hear if I have a place?
We will email the successful applicant(s) by 14 April 2023.

If you have any questions about sponsored places please email Andy Priestner.

 

UXLibs7 Cancellation Policy

In the unfortunate event that you can no longer attend the conference and need to cancel your place, please be aware of the following important dates:

  • If we receive your cancellation by Tuesday 9 May 2023, you will receive a full refund.*
  • If you cancel from 10-23 May 2023, you will receive a 50% refund.
  • If you cancel from Wednesday 24 May 2023 (inclusive) onwards you will not receive a refund.
  • If you do not contact us to cancel your place before 24 May 2023 then the invoice will stand in full.

* We regret that any bank/payment charges incurred by UX in Libraries cannot be refunded.

If you are cancelling under exceptional circumstances you may be entitled to a full refund – please contact us to discuss.

NOTE: In most cases it will be possible for you to simply send a replacement delegate if you yourself cannot attend – please let us know as soon as possible if this is the case.