A new open enrolment day-course in User Experience research & design is taking place on Friday 6 March 2020 between 9:00 and 16:30 at The Studio, Birmingham led by UX trainer and consultant Andy Priestner. You can book your place and find out more about the content, cost, learning outcomes, venue and the course leader below.



Course Content

The course takes a highly practical and interactive approach to learning about UX research and design and will incorporate the following:

  • defining UX research and design
  • key behavioural and attitudinal UX techniques
  • coding and mapping UX research data
  • effective idea generation
  • prototyping and piloting
  • advice on getting started with and embedding UX

Learning Outcomes
Understanding the core principles that underpin user experience research and design; consideration of the application and value of UX research techniques in the library environment; learning how to code and map data; how to translate data into ideas and prototype services for testing.

Cost and payment
The course fee is £120 (+VAT) per person, payable to UX in Libraries. Payment is not required upon booking. You/your institution will be invoiced by us for payment prior to the event. Payment is by either traditional invoice, or credit/debit card via an online Stripe credit card invoice. We cannot take card payments by phone.

A 2-course hot buffet lunch is included, together with refreshment breaks and tea/coffee on arrival. All dietary requirements will be catered for.

Venue and directions
The Studio is an innovative and striking venue in the heart of Birmingham on Cannon Street, just 3 minutes’ walk from New Street Station. >> Directions to The Studio.

Course leader
Andy Priestner, formerly a librarian at both Oxford and Cambridge Universities, is a full-time freelance consultant and trainer in user experience. Andy regularly leads UX research and design courses all over the world. Over the past 18 months he has completed UX consultancies with HE and public libraries in the UK, Australia, Sweden and Germany. These have all focused on transforming library spaces and services and embedding UX research and design approaches. His books include: User Experience in Libraries and the UX in Libraries Yearbook. He created and chairs the international UX in Libraries conference.

Cancellation policy
If you can no longer attend the course and need to cancel your place, please be aware of these dates:

  • If we receive your cancellation by Friday 7 Feb 2020 you will receive a full refund.
  • If you cancel from 8 February – 21 February 2020, you will receive a 50% refund
  • If you cancel from 22 February 2020 (inclusive) onwards you will not receive a refund.


  • ‘Engaging, innovative, inspiring. Makes me want to go back and do this!’
  • ‘A very useful and practical session that focused on real-world methodologies rather than the purely theoretical and conceptual. Andy is a great presenter – very professional and effective.’
  • ‘Really positive, worthwhile and usable. Inspired to try lots of techniques back at work. Thank you! One of the best training/workshops I have attended.’