There are no open enrolment courses currently planned.

Example Course Content
The courses take a highly practical and interactive approach to learning about UX research and design and incorporate the following:

  • defining UX research and design
  • key behavioural and attitudinal UX techniques
  • coding and mapping UX research data
  • effective idea generation
  • prototyping and piloting
  • advice on getting started with and embedding UX

Learning Outcomes
Understanding the core principles that underpin user experience research and design; consideration of the application and value of UX research techniques in the library environment; learning how to code and map data; how to translate data into ideas and prototype services for testing.

Course leader
Andy Priestner, formerly a librarian at both Oxford and Cambridge Universities, is a full-time freelance consultant and trainer in user experience. Andy regularly leads UX research and design courses all over the world. Over the past 18 months he has completed UX consultancies with HE and public libraries in the UK, Australia, Sweden and Germany. These have all focused on transforming library spaces and services and embedding UX research and design approaches. His books include: User Experience in Libraries and the UX in Libraries Yearbook. He created and chairs the international UX in Libraries conference.


  • ‘Engaging, innovative, inspiring. Makes me want to go back and do this!’
  • ‘A very useful and practical session that focused on real-world methodologies rather than the purely theoretical and conceptual. Andy is a great presenter – very professional and effective.’
  • ‘Really positive, worthwhile and usable. Inspired to try lots of techniques back at work. Thank you! One of the best training/workshops I have attended.’