Our third conference is taking place on Tuesday 6 and Wednesday 7 June 2017 at ‘the studio Glasgow’. Once again we have some fantastic keynotes, an interactive team-based challenge, a variety of practical workshops, the first ‘UXLabs’ and – of course – the sharing of UX research stories and best practice. See further below for details on this year’s theme and speakers.


This year’s delegate fee is £340 (no VAT charge), which includes full attendance on both days with lunch and refreshments, as well as the gala dinner on the Tuesday evening. As in previous years, we are not offering day rates/packages. Suggested Glasgow hotels, travel information, timetables and other useful stuff can be found on our Useful Information page.

The conference is now fully booked, but places may become available and so please do add your name to the waiting list using the below link and we’ll get back to you.



Many thanks to this year’s sponsors – EBSCO, ProQuest, Jisc and Dedoose. Click here to find out all about them.


We are delighted to announce our keynote speakers…

Dr Meredith EvansMeredith Evans 
Meredith Evans is a manager of cultural institutions, a historian, archivist and librarian by trade. She deeply believes in supporting community collaborations to increase the number of collections that serve as evidence for written history and has written on the role and value of libraries and archives as advocacy organizations that support and document social change.



Matthew Reidsma

Matthew Reidsma
> Matthew is a well known and popular speaker on UX who gave a memorable keynote at the first UXLibs. He is the Web Services Librarian at Grand Valley State University, Michigan and co-founder and Editor-in-Chief of Weave: Journal of Library User Experience. He is the author of Responsive Web Design for Libraries, and Customizing Library Vendor Tools for Better UX. Matthew will also lead a workshop at this year’s conference.



Our other speakers are UX experts hailing from Australia, Sweden, the US and the UK…

Andy PriestnerAndy Priestner (Opening address/Committee)
> Andy is a freelance trainer and consultant in UX, leadership and teambuilding who has worked all over the world in the past year. He originated the UXLibs conference, and together with Matt Borg edited the UX in Libraries book. From 2015-17 he led the Futurelib innovation programme at the University of Cambridge which conducted UX research and design thinking across its libraries. He is a passionate advocate of a broad definition of UX which takes in library spaces and services as well as digital delivery.


Anna KagedalAnna Kagedal (Workshop leader)
> Anna is Acting Head of Department for Research and Learning Support and Team Leader for Customer Service at the SLU University Library, Sweden. She has been working with UX since 2015, including both ethnographic user research and usability testing. Lately she has been working more on a strategical level to enhance the UX focus of her organization.



Anneli FribergAnneli Friberg (Workshop leader)
> Anneli has worked as a senior librarian at Linköping University Library, Sweden, since 2011. Prior to that she had 10 years of experience in public libraries. Formerly a manager Anneli switched focus to UX in 2013. She works with UX on a strategic level as well as practically by conducting usability testing and ethnographic user research.




Donna LanclosDonna Lanclos (Workshop leader/Committee)
> This is Donna Lanclos’ third year with UXLibs.  She is an anthropologist, folklorist, writer, and facilitator who has been working in Higher Education and libraries since 2009.  At this point she has done research in the US, the UK, Asia and Africa.  She hopes that attention to qualitative research, analysis, and ways of thinking in libraries will do more than provide different kinds of data for universities and libraries to consider, but will also inspire entirely new ways of advocating for critical, engaged, and ethical practices.


Matt BorgMatt Borg (Workshop leader/Committee)
> A Senior Librarian within Ex Libris, supporting libraries across Europe and previously a librarian at Sheffield Hallam University, Matt was the first person Andy invited aboard the UXLibs bus. He regularly co-delivers the UXLibs-in-a-day course and co-edited the UX in Libraries book for which he also wrote a chapter with Matthew Reidsma. He has written on responsive web design, information literacy and discovery systems and regularly speaks on these topics. He’s a member of the UKSG Committee, a freelance consultant and also co-created the Information and Creativity in Libraries conference (I2C2).

Ned Potter
Ned Potter (Team Challenge/Committee)
An Academic Liaison Librarian at the University of York for most of the time, and a Trainer on marketing and presentation skills the rest of the time. He wrote the Library Marketing Toolkit, published by Facet. Ned has presented at library events in South Africa, Australia, New Zealand and even Latvia, but UXLibs is the only conference he is involved in organising because, honestly, he finds this sort of thing very stressful.



Vernon FowlerVernon Fowler (Workshop leader)
> As Deakin University’s Digital Library UX Specialist, Vernon leads user research in discovery layers, repository workflows, and other digital channels. He coordinates the University’s UX practitioners community of practice, collaborates with IT on web technologies, liaises with vendors and local academic librarians, and participates in UX Australia. An empathy building advocate, Vernon rallies library staff to ‘Work Like A Patron’. Recent presentations covered method cards, and students’ library search behaviours.



The main theme this year is impact:

  • What real impact can we make at our institutions with UX?
  • How can we make the most of the research we conduct?
  • How can we better ensure that our UX findings directly influence policies and services?


This year’s Call for Papers has now closed.


See our Useful Information page for… well… useful information!


See here for the UXLibs III Code of Conduct.


If you cancel your place before 9th May 2017 then you will receive a full refund; from 9th to 22nd May you will receive a 50% refund; and after 22nd May you will not receive a refund (unless there are exceptional circumstances, in which case contact admin@uxlib.org to discuss). Any bank fees which have been charged to UX in Libraries are not refundable. However, before cancelling please note that it is possible to send someone else from your institution in your place – contact us as soon as possible to arrange this.