User Experience in Libraries: Yearbook 2018 (Published by UX in Libraries)
Edited by Andy Priestner, 288pp. Published: 14 Dec 2018.
ISBN-13: 978–1790914746 (paperback)
Available from: Amazon.co.uk; Amazon.com; Amazon.de. Price: £35 / $45 / €40 (plus VAT if applicable). Also available from other local Amazon sites.
The return of the UXLibs Yearbook! See the full contents pages here.
Back cover text:
UX in Libraries (UXLibs) is a global community of practice committed to exploring, sharing and advocating for UX research and design methods in library and learning services in the academic and public sectors. 2018 saw our fourth annual international conference, held in Sheffield, which once again brought together delegates from all over the world and this year focused on inclusivity. This volume collects together contributions from our conference speakers including Sara Lerén, Christian Lauersen, Janine Bradbury and Kit Heyam, all of whom wowed attendees with their insights and perspectives. Fascinating workshop content, delegate papers and material presented under our research in progress banner (‘UXLabs’) are also collected here.
If you are already applying user experience research and design or are just dipping your toe in the water, and want to find out what all the fuss is about, this second UXLibs Yearbook is the resource for you.
User Experience in Libraries: Yearbook 2017 (Published by UX in Libraries)
Edited by Andy Priestner, 220pp. Published: 12 Dec 2017.
ISBN-13: 978–1981635573, ISBN-10: 1981635572 (paperback)
Print: Amazon.co.uk; Amazon.com; Amazon.de. Price: £30 / $40 / €35 (plus VAT). Other online retailers to follow.
Electronic (downloadable PDF): Payhip.com. Price: £21 (plus VAT if applicable)
This exciting new tome collects together all the many presentations from the 2017 UX in Libraries conference in Glasgow and offers a fascinating, informative and truly international collection of stories, case studies, insights and reflections on the practice of UX in both academic and public libraries. If you are already conducting user experience research or are just starting on that journey the comprehensive UXLibs Yearbook should prove to be an invaluable companion to your endeavours.
Yearbook editor Andy Priestner reflects upon and reviews the content and idea of the volume on his blog.
- Approaching maturity? UX adoption in libraries – Andy Priestner
Ethical UX – Matthew Reidsma
How white is your UX practice?: inclusion and diversity in critical UX research – Karine Larose and Simon Barron
Maximising impact: scaling-up UX activities (and how to manage all that data!) – Vanya Gallimore
Space use data: success, failure, and defining impact – Kristin Meyer and Shelley Gullikson
Impact in the Institute: conducting UX research in the Institute of Historical Research Library – Siobhan Morris
Public library user – between personal development and sense of community – Rafał Rukat
UX as part of the process: rebooting the Charles Booth online archive – Eva Jirjahlke
The beginning of a beautiful friendship? Student engagement and UX at the University of Essex – Emma Wisher
UXLibs, politics and the simple repeatable message – Andy Priestner
No fear social responsibility and community archiving – Meredith Evans
Unmasking the authentic user experience: How video evidence can make the case for improving virtual space – Amy Kimura and Heather Dalal
Learning UX in user-centered reading groups – John Jung and Kathy Zadrozny
User eXperience… our experience at Maynooth University Library – Lorna Dodd
Shifting focus: UX to foster interdisciplinary scholarly community – Lauren Ray and Madeline Mundt
UX research with distance learners – Keren Stiles
Basing arguments on evidence: the unexpected outcome of a cultural probe – Åsa Forsberg
UX your desk! – Carl Barrow
Just getting started: impacting organizational culture with UX – Michelle Boisvenue-Fox
Think less, do more: how ‘design doing’ can impact organizational structure and help create a user-centered culture – Yael Schwartz and Andrea Davis
The University of Lanarkshire: Revealed – Ned Potter
My experience of UXLibs and the Team Challenge – Gillian Siddall
Location, Location, Emotion – Janet Corcoran
Tales of the unexpected: UX and its wider impact – Kirstie Preest and Samantha Percival
UX research at the University of Huddersfield – Alison Sharman
How do you library? – Matt Borg
Experience mapping (or the experience of delivering workshops at UXLibs3) – Anneli Friberg and Anna Kågedal
Co-design – Vernon Fowler
UX adoption and implementation: a summary of UX progress and projects from around the world
‘UX research offers unparalleled access to the world of our users and is fast becoming a core activity of today’s libraries. UX in Libraries is a global community of practice committed to exploring, sharing, and advocating for, UX research methods in library and learning services. Each year since 2015 an annual international conference has taken place in the UK. Last year’s third iteration took place in Glasgow. This volume collects together the proceedings of that conference, incorporating the keynotes, workshops, the team challenge and the many papers presented by delegates working in both academic and public libraries, together with images from the event.’
Edited by Andy Priestner and Matt Borg (203 pages)
ISBN: 9781472484727 (paperback), 9781472451002 (hardback)
Purchase from Routledge / Purchase from Amazon
Some chapters are available online as free ebooks
Published in 2016 this book brings together current thinking and expertise on User Experience research in libraries. It sets out a broader definition of UX that moves beyond digital and also explores use of library spaces and services. In this groundbreaking book, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.
‘User Experience in Libraries is an engaging combination of library UX theory and practice. Both those new to the subject and those with more experience will learn from it’ Aaron Schmidt, Principal, Influx Library User Experience
Table of Contents:
- Uncovering Complexity and Detail: The UX Proposition – Andy Priestner and Matt Borg
- Using Ethnographic Methods to Study Library Use – Bryony Ramsden
- Embracing an Ethnographic Agenda: Context, Collaboration and Complexity – Donna M. Lanclos
- Holistic UX: Harness Your Library’s Data Fetish to Solve the Right Problems – Matt Borg and Matthew Reidsma
- Applying Human-Centred Design to the Library Experience – Paul-Jervis Heath
- The Why, What and How of Using Ethnography for Designing User Experience in Libraries – Leah Emary
- Identifying the Barriers: Taskscapes and the Social Contexts of Library UX – Andrew D. Asher
- Illuminating Study Spaces at Cambridge University with Spacefinder: a Case Study – Andy Priestner
- WhoHas?: A Pilot Study Exploring the Value of a Peer-to-Peer Sub-Lending Service – Helen Murphy
- User Experience Beyond Ramps: The Invisible Problem and the Special Case – Penny Andrews
- Changing the Dialogue: The story of the Alan Gilbert Learning Commons – Rosie Jones and Nicola Grayson
- Case Study: UX and a Small Academic Library – Margaret (Meg) Westbury
- Understanding Our Students and Ourselves: Transformative Library Instruction Through an Ethnographic Lens – Michael Courtney and Carrie Donovan
- What Makes An Informal Learning Space?: A Case Study from Sheffield Hallam University – Bea Turpin, Deborah Harrop, Edward Oyston, Maurice Teasdale, David Jenkin and John McNamara
- Spaces for Learning? Using Ethnographic Techniques: a Case Study from the University Library, Edge Hill University – Helen Jamieson
- Are You Sitting Comfortably …? – Elizabeth (Libby) Tilley
- UX in Libraries: Leaping the Chasm – Andy Priestner and Matt Borg