Published by Routledge (Taylor & Francis Group) in May 2016, this book edited by Andy Priestner and Matt Borg seeks to bring together current thinking and expertise on User Experience research in libraries. It sets out a broader definition of UX that moves beyond digital and also explores use of library spaces and services. Written by library practitioners, anthropologists and designers it seeks to inform its readers of the value and complexity of this important emerging field.
Some of the chapters are available online as free ebooks
The paperback retails at £30.
‘User Experience in Libraries is an engaging combination of library UX theory and practice. Both those new to the subject and those with more experience will learn from it’ Aaron Schmidt, Principal, Influx Library User Experience
From the back cover: ‘Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals, and students of Library and Information Science, it will also be welcomed by anthropologists and design professionals working in related fields.’
The chapters and authors, which include all three of our acclaimed keynote speakers from the first UXLibs, are as follows:
- Uncovering Complexity and Detail: The UX Proposition – Andy Priestner and Matt Borg
- Using Ethnographic Methods to Study Library Use – Bryony Ramsden
- Embracing an Ethnographic Agenda: Context, Collaboration and Complexity – Donna M. Lanclos
- Holistic UX: Harness Your Library’s Data Fetish to Solve the Right Problems – Matt Borg and Matthew Reidsma
- Applying Human-Centred Design to the Library Experience – Paul-Jervis Heath
- The Why, What and How of Using Ethnography for Designing User Experience in Libraries – Leah Emary
- Identifying the Barriers: Taskscapes and the Social Contexts of Library UX – Andrew D. Asher
- Illuminating Study Spaces at Cambridge University with Spacefinder: a Case Study – Andy Priestner
- WhoHas?: A Pilot Study Exploring the Value of a Peer-to-Peer Sub-Lending Service – Helen Murphy
- User Experience Beyond Ramps: The Invisible Problem and the Special Case – Penny Andrews
- Changing the Dialogue: The story of the award-winning Alan Gilbert Learning Commons – Rosie Jones and Nicola Grayson
- UX and a Small Academic Library – Margaret (Meg) Westbury
- Understanding Our Students and Ourselves: Transformative Library Instruction Through an Ethnographic Lens – Michael Courtney and Carrie Donovan
- What Makes An Informal Learning Space?: A Case Study from Sheffield Hallam University – Bea Turpin, Deborah Harrop, Edward Oyston, Maurice Teasdale, David Jenkin and John McNamara
- Spaces for Learning? Using Ethnographic Techniques: a Case Study from the University Library, Edge Hill University – Helen Jamieson
- Are You Sitting Comfortably …? – Elizabeth (Libby) Tilley
- UX in Libraries: Leaping the Chasm – Andy Priestner and Matt Borg
The book is available from Routledge or regular online retailers.