UXLibsIV – Invited Speakers

We are excited to incorporate two keynote speakers and two plenary speakers into this year’s UX in Libraries conference programme. All four will be talking to our chosen theme of inclusive UX, exploring different experiences of using libraries and the opportunities that exist to make our services better for everyone. The titles and abstracts of their talks are detailed below. There is still time to book a place at UXLibsIV however there are now only a limited number remaining.

KEYNOTE SPEAKERS:

SARA LERÉN
Director of Agile Development and Inclusive Design at inUse, Gothenburg, Sweden.

Title: ‘Inclusive design – all about the extremes’
Abstract: There is no such thing as an average user, but still lots of time is spent trying to create great products by designing for those illusive average users. When trying to design for the normative users we risk creating a product that’s neither here nor there and that doesn’t create any real value for anyone. If we instead focus on the extreme users who differ from the norm it can help us design innovative solutions that work better for everyone. The environment dictates the norm, and whenever we are placed in a situation where we differ from the norm we become extreme users. Becoming extreme increases our awareness of the enviroment, making us better equipped to describe our needs and solve problems. Some people spend their lives being extreme in many aspects of their lives, making them experts. Their expertise can make a world of difference. Inclusive design can be as easy as you want it to be, and there are plenty of examples of successful mainstream products that were initially designed for extreme users or extreme situations. I will give you stories from the trenches and hands-on tips to take home and try out yourselves.

CHRISTIAN LAUERSEN
Director, Roskilde University Library, Faculty Library of Social Sciences, Administrate Library at the Royal Library, Copenhagen, Denmark.
Title: ‘Do you want to dance? Inclusion and belonging in libraries and beyond’
Abstract: The Great Wall of China, the Berlin Wall, the fence between USA and Mexico and Offa’s Dyke. For all time humankind has been obsessed with walls, fences, dykes and ditches. They are a material manifestation of the desire to manage inclusion and exclusion in our institutions and communities, e.g. universities, are founded as exclusionary places and on a daily basis conscious and unconscious acts of exclusion take place. (Inclusive) UX in theory and practice should always be seen in the context in which we operate and in his talk Christian will outline why inclusive communities are crucial for healthy societies and what obstacles are hindering inclusion on different levels. Moreover, Christian will explore how inclusion and diversity can empower a sense of belongingness and finally why and how, libraries and librarians should be leaders in advancing this cause on campus and in communities.

PLENARY SPEAKERS:

DR JANINE BRADBURY
Senior Lecturer in Literature and Learning and Teaching Lead for Humanities, Religion, and Philosophy, York St John University, UK.

Title: ‘Safe spaces, neutral spaces? Navigating the Library as a Researcher of Colour’
Abstract: Drawing upon her experiences in libraries as a teenager in South London, a student in Yorkshire, a study abroad student in the Southern United States, and – more recently – as a lecturer, academic, and learning and teaching specialist, in her plenary talk, Janine will reflect on what it means to move into and out of the library space as a woman of colour who additionally researches the experiences of women of colour. Janine has spent the majority of her academic life in the UK, but studied abroad in the United States almost 15 years ago in 2004. While she was there, she encountered the library in the Sonja Haynes Stone Center for Black Culture and History at The University of North Carolina, Chapel Hill. This, she found to be a pivotal experience that shed light on the fact that libraries had, to her, rarely felt as though they were safe or racially neutral spaces. Taking inspiration from this year’s paper presenters, and drawing upon literary representations of library usage alongside her personal narrative of learning and reading, Janine looks to celebrate the radical possibilities of the library space for black readers and researchers – especially as this links to attainment and widening participation in Higher Education.

DR KIT HEYAM
School of English, University of Leeds, UK.

Title: ‘Creating trans-inclusive libraries: the UX perspective’
Abstract: As trans people become increasingly visible in the media, and many organisations develop new trans policies, awareness of the legal rights of trans library users is growing. But how are those users experiencing our libraries, and what can we do to make those experiences more positive? In this talk, Kit moves beyond the legal aspects of inclusivity to consider the factors that make a real difference to trans library user experience. What anxieties might trans customers bring to the library, and how can we allay them? How can we make our library buildings trans-inclusive? How can we make interpersonal interactions with library staff work better for trans people? How can we work towards making our service not just inclusive, but intersectionally inclusive? And just as importantly, how can we support library staff to make those positive user experiences happen?

UXLibsIV – Cancellation policy

In the unfortunate event that you can no longer attend the conference and need to cancel your place, please be aware of the following important dates:

  • If we receive your cancellation by Monday 7 May 2018, you will receive a full refund.*
  • If you cancel from 8-22 May 2018, you will receive a 50% refund.
  • If you cancel from Wednesday 23 May 2018 (inclusive) onwards you will not receive a refund.

* We regret that any bank/payment charges incurred by UX in Libraries cannot be refunded.

If you are cancelling under exceptional circumstances you may be entitled to a full refund – please contact us to discuss.

NOTE: In most cases it will be possible for you to simply send a replacement delegate if you yourself cannot attend – please let us know as soon as possible if this is the case.

UXLibsIV – Code of Conduct

CODE OF CONDUCT: WHAT WE EXPECT FROM YOU

UXLibs IV is a event where you will be working closely with your peers – there is a higher degree of interaction and collaboration than at most library conferences. It’s essential that everyone, regardless of race, gender, sexuality, background or religion, feels welcome, secure, included, and comfortable voicing their opinions.

To make this happen we hold the following principles as organisers and delegates:

  • We are open in our approach to others
  • We can have the difficult conversations about key issues, but we challenge the arguments, not the person – personal attacks are not acceptable
  • No matter our personal beliefs, we honour the perspectives of others. We treat others with kindness and respect and allow them to be heard
  • We work collaboratively
  • We will all take responsibility for ensuring no one is intimidated, demeaned or marginalised at the event, in person or online, and we will challenge this if it happens.

We take it very seriously if members of our community are made to feel unsafe in any way. You can complain on behalf of yourself or anyone else, directly to any of the following – Andy Priestner, Ange Fitzpatrick, Bryony Ramsden or Matt Borg – if you see any situation in which anyone associated with the conference feels threatened or is made to feel unsafe. You can do this verbally or via email if you do not feel comfortable discussing the issue in person. We may get back to you for clarification or additional information if we feel that is necessary. This doesn’t mean we don’t believe you – it just means we want to make sure we fully understand your concerns. If any problems do occur, we will act as swiftly as possible to address them.

With thanks to LIANZA whose code of conduct we adapted, with permission.

UXLibsIV – Sponsored place

We are very aware that the cost of a two-day UX conference might be out of reach for some library staff particularly in public libraries. This year we have decided to offer at least one sponsored delegate place in recognition of this fact. We may find that we are eventually able to offer two places but this depends on how many people book for the conference overall.

What does it cover?
The sponsored place covers attendance at both the full conference (including all lunches and the gala dinner) and the pre-conference UX techniques workshop, but excludes accommodation and travel.

How to apply
Please send an email to admin@uxlib.org titled ‘Sponsored place application’ by Friday 16 March 2018.
In the body of the email detail in 300 words or less why you wish to attend the conference and also how you hope to put your learning into action afterwards.

When will I hear if I have a place?
We will email the successful applicant(s) by the end of March 2018.

If you have any questions about sponsored places please email Andy Priestner.

 

UXLibsIV – Useful Information

PROGRAMME

>> UXLIBS IV – DRAFT PROGRAMME

This year’s conference will begin at 08:30 on Wednesday 6 June, and close at 17:00 on Thursday 7 June. There will also be a pre-conference social evening from 19:30 on 5 June at The Bessemer public house which will be a great opportunity to meet other delegates in an informal setting.


VENUES

Social evening (Tuesday 5 June): The Bessemer, The Fountain Precinct, 58 Leopold St, Sheffield, S1 2GZ. Tel: +44 (0) 114 270 6760.

Conference (and pre-conference workshop) venue: Sheffield Hallam University: City Campus – Charles Street Building, 133 Charles St, Sheffield, S1 2ND. Tel: +44 (0) 114 225 2070.

Gala dinner venue (Wednesday 6 June): Cutlers’ Hall, Church St, Sheffield, S1 1HG. Tel: +44 (0) 276 8149.

UXLibsIV Venues


ACCOMMODATION

Below you’ll find a map showing the locations of the conference and social venues, as well as most of the hotels that are within walking distance. Click on the icons to see further information, or check out the text further below.

We advise that you check for the best hotel deals on booking.com or hotels.com for special rates, but the rates below were correct at mid-January 2018. Hotels are listed from cheapest to most expensive.

A. Premier Inn Sheffield City Centre Angel Street
Double room £75.50 (breakfast not included) for 2 nights (5/6 June)

B. Best Western Sheffield City Centre Cutlers Hotel
Winter Sale single room £82.50 incl. breakfast for 2 nights (5/6 June)

C. Travelodge Sheffield Central
Double room £88 (breakfast not included) for 2 nights (5/6 June)

D. Hotel Ibis Sheffield City
Double room £118 (£132.30 incl. breakfast) for 2 nights (5/6 June)

E. Sheffield Metropolitan Hotel
Standard king room £118.80 incl. breakfast for 2 nights (5/6 June)

F. Leopold Hotel (boutique hotel with lone female guest policy)
Double room from £180.20 (breakfast not included) for 2 nights (5/6 June)

G. Jurys Inn Sheffield
Single room £189 (£209 incl. breakfast) for 2 nights (5/6 June)

H. Novotel Sheffield Centre
Superior room £224 (£258 incl. breakfast) for 2 nights (5/6 June)

I. Mercure Sheffield – St Paul’s Hotel and Spa
Double room advance saver £258 (£278 incl. breakfast) for 2 nights (5/6 June)


TRAVEL

By air:

Manchester airport is served by many domestic and international carriers and has a direct rail link to Sheffield both day and night with a journey time of 1hr 20mins.

If you are flying in to London (Heathrow or Gatwick) the journey time to Sheffield via London St Pancras is 3hrs 20 mins approx.

A smaller airport with fewer carriers is Doncaster Sheffield Airport, near Doncaster, 25 miles from Sheffield. You could take a taxi from the airport, or a train from Doncaster to Sheffield.

It may also be worth checking out Leeds/Bradford and East Midlands airports which are further away again but offer alternative journey options.

By train:
Sheffield station is situated just 6 minutes’ walk from the main conference venue on Charles Street and around 10 minutes from most city centre hotels. Sheffield is very well connected to all major cities in the UK – see the National Rail for timetable and fare info.

By car:
There ae no car parks at the conference venue but various parking options across the city. See Parking in the city for details.

Extending your trip?
If you plan to stay before or after the conference then Sheffield is the perfect jumping off point for the Peak District National Park and all that Yorkshire has to offer. A bit further North is the breathtaking Lake District.


Questions?
If you have any questions about any of the above please contact Marisa who will be happy to help.

UXLibsIV – Sponsors

A huge big thank you to this year’s corporate sponsors without whom UXLibsIV could not take place. Please click on the logos below to visit their websites.


Our sponsors are: GOLD – Alterline; SILVER – EBSCO Information Services; ProQuest.


GOLD

Alterline

Alterline are creative, smart problem solvers and market research experts. We drive growth for our clients by better understanding their customers’ experiences and translating that into strategy and action. We have particular expertise in higher education, the student market, health and the NHS, and work across a number of other sectors.

 

SILVER

EBSCO_Information_Services_logo

EBSCO has partnered with libraries for more than 70 years by providing quality research content, powerful search technologies and intuitive delivery platforms. We innovate through research and relationships, and we learn from customers and their users. Because our goals are those of our customers, we enable the greatest value in our services. We offer technologies that make workflows easier for all.

 

ProQuest. (PRNewsFoto/ProQuest)

ProQuest is a key partner for content holders of all types, preserving and enabling access to their rich and varied information. Committed to empowering researchers and librarians around the world, the company’s portfolio of assets – including content, technologies and deep expertise – drives better research outcomes for users and greater efficiency for the libraries and organizations that serve them.

UXLibs III – Sponsors

A huge big thank you to this year’s corporate sponsors without whom UXLibs III could not take place. Please click on the logos below to visit their websites.


Our sponsors are: GOLD – EBSCO Information Services; SILVER – ProQuest; BRONZE – Jisc. Additional sponsorship: Dedoose.


GOLD

EBSCO_Information_Services_logo

EBSCO has partnered with libraries for more than 70 years by providing quality research content, powerful search technologies and intuitive delivery platforms. We innovate through research and relationships, and we learn from customers and their users. Because our goals are those of our customers, we enable the greatest value in our services. We offer technologies that make workflows easier for all.

SILVER

ProQuest. (PRNewsFoto/ProQuest)

ProQuest is a key partner for content holders of all types, preserving and enabling access to their rich and varied information. Committed to empowering researchers and librarians around the world, the company’s portfolio of assets – including content, technologies and deep expertise – drives better research outcomes for users and greater efficiency for the libraries and organizations that serve them.

BRONZE

Jisc

The UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

ADDITIONAL

dedoose

A cross-platform app for analyzing qualitative and mixed methods research with text, photos, audio, videos, spreadsheet data and more.

 

UXLibs III – Code of Conduct

CODE OF CONDUCT: WHAT WE EXPECT FROM YOU

UXLibs III is a event where you will be working closely with your peers – there is a higher degree of interaction and collaboration than at most library conferences. It’s essential that everyone, regardless of race, gender, sexuality, background or religion, feels welcome, secure, included, and comfortable voicing their opinions.

To make this happen we hold the following principles as organisers and delegates:

  • We are open in our approach to others
  • We can have the difficult conversations about key issues, but we challenge the arguments, not the person – personal attacks are not acceptable
  • No matter our personal beliefs, we honour the perspectives of others. We treat others with kindness and respect and allow them to be heard
  • We work collaboratively
  • We will all take responsibility for ensuring no one is intimidated, demeaned or marginalised at the event, in person or online, and we will challenge this if it happens.

We take it very seriously if members of our community are made to feel unsafe in any way. You can complain on behalf of yourself or anyone else, directly to any of the following – Ange Fitzpatrick, Donna Lanclos, Matt Borg or Ned Potter – if you see any situation in which anyone associated with the conference feels threatened or is made to feel unsafe. You can do this verbally or via email if you do not feel comfortable discussing the issue in person. We may get back to you for clarification or additional information if we feel that is necessary. This doesn’t mean we don’t believe you – it just means we want to make sure we fully understand your concerns. If any problems do occur, we will act as swiftly as possible to address them.

With thanks to LIANZA whose code of conduct we adapted, with permission.

UXLibs IV – Useful Information

PROGRAMME

>> UXLIBS IV – DRAFT PROGRAMME HERE

This year’s conference will begin at 08:30 on 6 June, and close at 17:00 on 7 June. There will also be a pre-conference social evening from 19:30 on 5 June at The Bessemer public house which will be a great opportunity to meet other delegates in an informal setting.


VENUES

Social evening (5 June): The Bessemer, The Fountain Precinct, 58 Leopold St, Sheffield, S1 2GZ. Tel: +44 (0) 114 270 6760.

Conference (and pre-conference workshop) venue: Sheffield Hallam University: City Campus – Charles Street Building, 133 Charles St, Sheffield, S1 2ND. Tel: +44 (0) 114 225 2070.

Gala dinner venue (6 June): Cutlers’ Hall, Church St, Sheffield, S1 1HG. Tel: +44 (0) 276 8149.

UXLibsIV Venues


ACCOMMODATION

Below you’ll find a map showing the locations of the conference and social venues, as well as most of the hotels that are within walking distance. Click on the icons to see further information, or check out the text below the map.

We advise that you check for the best hotel deals on booking.com or hotels.com for special rates, but the rates below were correct at mid-January 2018. Hotels are listed from cheapest to most expensive.

A. Premier Inn Sheffield City Centre Angel Street
Double room £75.50 (breakfast not included) for 2 nights (5/6 June)

B. Best Western Sheffield City Centre Cutlers Hotel
Winter Sale single room £82.50 incl. breakfast for 2 nights (5/6 June)

C. Travelodge Sheffield Central
Double room £88 (breakfast not included) for 2 nights (5/6 June)

D. Hotel Ibis Sheffield City
Double room £118 (£132.30 incl. breakfast) for 2 nights (5/6 June)

E. Sheffield Metropolitan Hotel
Standard king room £118.80 incl. breakfast for 2 nights (5/6 June)

F. Leopold Hotel (boutique hotel with lone female guest policy)
Double room from £180.20 (breakfast not included) for 2 nights (5/6 June)

G. Jurys Inn Sheffield
Single room £189 (£209 incl. breakfast) for 2 nights (5/6 June)

H. Novotel Sheffield Centre
Superior room £224 (£258 incl. breakfast) for 2 nights (5/6 June)

I. Mercure Sheffield – St Paul’s Hotel and Spa
Double room advance saver £258 (£278 incl. breakfast) for 2 nights (5/6 June)


TRAVEL

By air:

Manchester airport is served by many domestic and international carriers and has a direct rail link to Sheffield both day and night with a journey time of 1hr 20mins.

If you are flying in to London (Heathrow or Gatwick) the journey time to Sheffield via London St Pancras is 3hrs 20 mins approx.

A smaller airport with fewer carriers is Doncaster Sheffield Airport, near Doncaster, is 25 miles from Sheffield. You could take a taxi from the airport, or a train from Doncaster, to Sheffield.

It may also be worth checking out Leeds/Bradford and East Midlands airports which are further away again but offer alternative journey options.

By train:
Sheffield station is situated just 6 minutes-walk from the main conference venue on Charles Street and around 10 minutes from most city centre hotels. Sheffield is very well connected to all major cities in the UK – see the National Rail for timetable and fare info.

By car:
There ae no car parks at the conference venue but various parking options across the city. See Parking in the city for details.

Extending your trip?
If you plan to stay before or after the conference then Sheffield is the perfect jumping off point for the Peak District National Park and all that Yorkshire has to offer. A bit further North is the breathtaking Lake District.


Questions?
If you have any questions about any of the above please contact Marisa who will be happy to help.

UXLibs II – Code of Conduct

CODE OF CONDUCT: WHAT WE EXPECT FROM YOU

UXLibs II is a event where you will be working closely with your peers – there is a higher degree of interaction and collaboration than at most library conferences. It’s essential that everyone, regardless of race, gender, sexuality, background or religion, feels welcome, secure, included, and comfortable voicing their opinions.

To make this happen we hold the following principles as organisers and delegates:

  • We are open in our approach to others
  • We can have the difficult conversations about key issues, but we challenge the arguments, not the person – personal attacks are not acceptable
  • No matter our personal beliefs, we honour the perspectives of others. We treat others with kindness and respect and allow them to be heard
  • We work collaboratively
  • We will all take responsibility for ensuring no one is intimidated, demeaned or marginalised at the event, in person or online, and we will challenge this if it happens.

We take it very seriously if members of our community are made to feel unsafe in any way. You can complain on behalf of yourself or anyone else, directly to any of the following – Georgina Cronin, Ange Fitzpatrick, Matt Borg or Ned Potter – if you see any situation in which anyone associated with the conference feels threatened or is made to feel unsafe. You can do this verbally or via email if you do not feel comfortable discussing the issue in person. We may get back to you for clarification or additional information if we feel that is necessary. This doesn’t mean we don’t believe you – it just means we want to make sure we fully understand your concerns. If any problems do occur, we will act as swiftly as possible to address them.

With thanks to LIANZA whose code of conduct we adapted, with permission .