The following interviews with Oliver Coates and Philippa Briant (librarians at the University of Lanarkshire engaged in UX research) are intended for those delegates at UXLibsIV who feel that they do not have sufficient experience of UX research to draw a cognitive map or be interviewed about UX.
Click on the above links to listen or download them
Make notes about their experiences, reflecting on the barriers and problems they face. These should be fed into your team’s collation of experiences.
Many thanks to Philippa and Oliver for being such willing interviewees!